you’re left wondering whether the email actually went through, whether it reached the correct person, the hassle of following up without a record in one’s sent folder, knowing that one’s careful paragraph breaks and formatting will collapse into an undifferentiated blob of copy.”

If they like sending emails with their digital signature and company logo, why rob them of that?”

Contact forms don’t need to be irritating


Smart assistants such as Alexa have huge benefits for accessibility, yet their voice-first nature can make them inaccessible and exclusionary to those with atypical speech.”

Some customers have told us they just need a bit more time before Alexa responds to their requests”

According to ASHA, over 3 million Americans stutter, while another 5% to 10% have some sort of communicative disorder.”

simply wishes for a discreet way to use Siri without disturbing others in quiet places.”

Amazon Adds New Speech Setting To Alexa App To Help Stutterers Finish Commands, Queries

Alexa inclusion

If anonymous users are restricted to a daily limit of one-click transforms (clicking the suggestion to apply the suggestion), then the pain of manually applying the suggestion will motivate anonymous users to see the value in registering.”

Growth Designers

grammarly growth

not every team has a visual way to understand how their time commitments line up. When every team member is juggling various initiatives and schedules, tracking a project can get hectic fast.”



after multiple tries, the system couldn’t match JBs face and ID photo, shutting them out of the benefits they qualified for.”

face recognition has been proved to be less accurate for people of color than white people, and men are more likely to be accurately identified than women”

other troubles like a broken computer compounded the anxiety.”

question whether pre- and post-transition photos show the same person. It means reckoning with the software over and over.”

In Hong Kong, protesters wore masks and goggles to hide their faces from such police surveillance”

The Pandemic is Testing the Limits of Facial recognition

government identity

While many companies want to support employees with chronic illnesses, they sometimes lack the know-how or resources.”

What’s more, it can be a tall order to cater to an employer’s needs and wants, depending on where it might be in its journey of cultivating an inclusive workplace.”

More than 157 million people in the U.S. have a chronic illness, generally classified as a condition lasting longer than a year.”

People with chronic illnesses and disabilities have very few safe spaces to actually ask for what they need for jobs access.”

There’s an entire talent pool of people who’ve been excluded from all sorts of jobs, particularly in knowledge work, and Chronically Capable bridges that information asymmetry.”

Chronically capable

chronically capable hiring