Smart reminders: “I (want to) reach out to them regularly…I usually can’t specify in advance what kind of schedule I want or all of these options, like delete this, never show this to me again, like that’s too heavy handed.”
Snoozing: “I want to be reminded of this in three days.” And it comes back and I’m like, actually I want it in two more days, if I do that enough times, I start to feel guilty, I’m like breaking some promise to myself.”
Managing an inbox: “you have this overwhelming set of stuff (in your inbox). And people either feel overwhelmed and only deal with what’s new or feel an obligation to deal with everything.”
“I feel bad (when) heartfelt and personal messages arrive and there’s real correspondence that doesn’t get action.”
“The affordance (of the inbox) is that you should respond to these or deal with them in some way.”
“I often find myself drawn to my email inbox when I’m not quite sure how to solve a problem on something important.”
email inbox notion productivity