“Tell me why the issue was caused in the first place. And just tell me what you did when you went away for ages. Not just ‘I have sorted it.’”

“The worst is when it’s a different support advisor every time I have to go through everything AGAIN. I already spoke to 3 different people. Surely, I mean surely, they have notes from my case?!” #

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“Young people have difficulty simply getting a job because competition for job vacancies is high. Young people are competing with other experienced job seekers who are already working or have recently worked. This competition makes it hard for young, inexperienced job seekers to get a foot in the door.” #

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“I want to talk about an interest with other people who are also interested, but I don’t know where to find these people.” #