“Users avoid clicking the add-to-cart button because they aren’t confident that the item will get to them in time.”

Slack.design

shopping

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“I get interrupted. ” “Finding what I need is hard.” “It’s easy to lose focus.” “No one’s on the same page.” “I don’t know people’s phone numbers.”

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“General managers wanted to offer an affordable and sustainable alternative to in-house dining. And diners wanted safety but they also wanted to