When you see a reflection of yourself, you are more critical of yourself.”

If you have a display bigger than 13-inches, faces in video chats are probably unnaturally large. It turns out close-up eye contact can be psychologically intense and lead to fatigue.”

I expend a ton of energy trying to demonstrate that I’m actively listening and am interested when others speak: exaggerated nods, forced smiles, a performative hand on the chin (in full view of the camera, of course). It’s exhausting.”

Ken Norton


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